If you’re still on the languishing FeedBurner, you should seriously consider switching away from it. Both Maxime and I used to use it for many years, even before Google acquired the product. It was once a good way to keep track of your RSS subscribers, albeit with some frustrating limitations. When Google acquired it, like many of you, we hoped it would be overhauled–sadly, this never happened. The years rolled by and FeedBurner became stagnant, and at times, even less reliable under Google’s ownership.
In 2012 we built and launched a replacement for FeedBurner, which in 2016, has become so much more than just an RSS analytics tool. We’ve since added podcast analytics, podcast hosting, email newsletters, SSL encryption, and countless of other little niceties that add up to a well polished product. One of our top priorities with FeedPress was to not only build an accurate analytics service for bloggers and podcasters, but also allow our customers complete ownership of their RSS feeds.
Who wants to have a feed URL that has someone else’s brand identity attached to it? It’s a principle of ours that you should be able to completely brand and retain ownership of your RSS feeds, which is why we made Custom Hostnames a feature since day one. We blogged about it last week if you’d like to read more on why this is important, but to summarize, we allow you to attach your own domain name to FeedPress so that we don’t appear anywhere in your feed. This is a free feature available to all FeedPress customers.
FeedBurner may be free, but free comes at a cost. Support is non-existent, so if you run into an issue or need help, you can’t talk to a human being behind the service to get an answer and are left to a user to user support forum. I come from a customer service background and deeply care about how people use FeedPress, so support is at the top of my list of things we need to get absolutely right. Whenever you have a question about FeedPress, be it a problem you need to workout, or general feedback, there’s a human being waiting to answer you.
Feature development is something we’re working on year over year. Since I spend quite a lot of time answering support emails and talking to customers, I see firsthand what kind of features people are looking for and where we could do better. A lot of our development is user driven, so listening to what you have to say is crucial if we want to improve FeedPress.
Everything we do to make FeedPress better and keep our support to a high degree of quality comes from the fact that we charge for our service. FeedPress is profitable and you have shown us that you value what we have to offer by renewing your subscription ever year (and we thank you for that). We’re proud that we can continue to build on this foundation. In fact, we have some incredible features planned that we know podcasters are going to love. Subscribe to our blog to stay up-to-date on what’s going on.
More features you love
Analytics continues to be a core foundation that we spend a lot of time on. Earlier this year, we launched Geolocation for bloggers and podcasters. You can now see where in the world your readers are subscribing to your feed or where listeners are downloading your podcasts from. As it’s always been, the way we can provide this data is completely anonymous as we’re just dealing with a combination of IP addresses, and user agents coming from RSS reader and podcast apps.
SSL all the things! SSL or Secure Socket Layer is a means of encrypting communication that we use on the Internet. With Google beginning to favour websites that are encrypted, we released optional SSL support which you enable for your feeds.
Podcast hosting can get expensive on some services. When we launched it back in March 2015, we added enough free storage for most people to upload 4 podcasts per month of a reasonable bitrate (64 kbps). To beat what we did in 2016, we dramatically increased podcast storage for all customers from 250MB to 400MB, which is more than enough to upload 4 high bit rate podcasts per month, or more. To give you an idea, I have room to spare every month and upload 4 episodes that are each 192 kbps stereo MP3 files!
We provide better integration with social networks over what FeedBurner offers, including:
In addition these networks, we offer a few nerdy features you can take advantage of, such as adding variables to customize how your posts look when they go out. For example, you can add a full excerpt variable so that posts that publish to Facebook display your hand written excerpts. You can check these out right now in your FeedPress account!
Data portability and integrations
Locking down a user’s data to a specific platform and making it difficult to get it is a non starter for us. We’ve made FeedPress easy to leave, should you ever want to. We also provide simple integration with third-party services such as Dropbox, so you can export daily backups of your analytics in plain text files, which will be readable now and into the far future. Plain text is one of those universal formats that will always be readable, no matter what operating system you use. I can read a text file from 1985 if I wanted to, so having backups of your data is a good thing.
We also integrate with third party email services such as Mailchimp and Campaign Monitor, so if you want to use FeedPress for analytics but wish to send your published articles to one of these newsletter services, it’s very easy to do that.
Other noteworthy features
- Link click/open tracking
- RSS to email newsletters(with customizable templates)
- A new reporting date picker, which has handy presets for frequent date ranges you want to look at, but also provides custom ranges you can select yourself
Automatic migration away from FeedBurner
No one likes having to move from one service to another, typically because it involves a lot of work and things can go wrong if you’re not careful. If you’re still on the fence, rest assured with a couple of clicks, you can move all of your data from FeedBurner, including your RSS feeds and any subscribers/newsletters you had.
To get started, click “Migrate from FeedBurner” on your dashboard to get started. We’ll import all of your data and even take care of the feed redirections for you, that way your subscribers don’t have to do anything. Most importantly, you won’t lose all of those subscribers you worked so hard to get over the years.
Have questions? Get in touch with us!
If you want to hit us up with any questions before you make your move away from FeedBurner, please get in touch. I would love to hear from you.